Support
Contact & Support
Need help with a plugin or your account? Here is how to reach us.
Fastest way to get help
Join our Discord. It is the quickest place for plugin support, setup questions, and release news.
Email support is handled at support@primalearth.org. Discord is usually the fastest channel for quick questions.
Account and verification messages are sent from noreply@primalearth.org. That mailbox is not monitored, so please do not reply to it.
Who you are dealing with
Primal Earth Plugins is a brand operated by Flexpoint Solutions OÜ. Full company details are on our Legal & Company Information page.
Response times
We aim to reply as soon as we reasonably can. Support is provided on a best-effort basis and there is no guaranteed response time.